"Hi Randy; I wanted to take a minute and thank you for your superb service! Our Symphony of the Seas cruise was truly fantastic. All the tips you gave us on the restaurants and cruise excursions came in very handy! Our favorite dining experience was Wonderland. The kids enjoyed every minute! Your professionalism and attention to detail was very much appreciated. Looking forward to having you plan our next fun getaway!"
My family is so lucky to have worked with Randy on two separate wonderful trips. We travelled with 10 members our family ranging in ages from 4-75! Our first incredible vacation was a 75th birthday celebration over Spring Break 2019 to the Royalton Rivera Cancun Resort and Spa all inclusive. We were wowed by every detail, from flights, to transportation, to accommodations....a perfect and memorable celebration from beginning to end! I even think Randy sprinkled her magic to have 5 gorgeous sunny days! Our second adventure was to Club Med Sandpiper at the height of COVID to celebrate a momentous 50th Wedding Anniversary. We hesitantly booked the trip super last minute and had to make many changes as a result of unpredictable 2020 and a hurricane! Randy had endless patience and calm as she made this special occasion trip come to life! Once again, under the most surreal circumstances, Randy planned an exceptional getaway! Every detail was perfect and super special! My parents opened the door to their room and found the most gorgeous surprise welcome arrangement with flowers and special treats, a extra personal Randy touch! It was a vacation we will always remember! We recommend Randy with complete confidence...she is the BEST!!!
“Randy did an amazing job helping to put our European and Mediterranean trip together. It was a combination of air travel, cruise, local transportation and hotels. She is a great listener, very knowledgeable, resourceful and detail oriented. We had an awesome time!”
"Stern Travel Group is an excellent agency to help you find your next vacation. We contacted Randy a few months prior to our wedding with an idea of what we wanted to do for our honeymoon, and where we wanted to go. That's when she booked us the most unforgettable trip of a lifetime. Randy wrote up a detailed itinerary for us with all our tours and pick-up times for our transfers from airport, to hotel, etc. We started in Rome and then embarked on the MSC Grandiosa, after 7 days of cruising we jumped on a train to Venice to end our trip. She worked within our budget and gave recommendations on tours and experiences throughout the cities. I can sit here and rave all day about the tours we took enjoying everything Italy had to offer. We jammed packed our days with adventure to get the most out of our trip for the amount of time we had... Our tours in Rome included exploring the Colosseum, Vatican & Sistine Chapel. Tours on the cruise ship included sightseeing Palermo and taste of Sicily, bike tour of Malta, Circque Du Soleil, Barcelona bus tour, Marseille walking tour, Genoa Aquarium. Venice tours included St. Mark's Basilica & Dodge's Palace, and a cooking class with a private chef. Out of all the tours we took I would have to say the most memorable was cooking at the chef's home, we made eggplant parmesan, spaghetti and tiramisu all from scratch. We could not have asked for a more perfect trip, including the 10 extra pounds we came back with! At the end of 2020, we decided to take another vacation to get away from the pandemic situation, so we contacted Randy again to find somewhere to go. She gave us many different options and we decided to go to Las Vegas because it was within our budget. She found this wonderful horse back riding tour in the middle of Red Rock Canyon which was AMAZING, this tour ended with a BBQ meal made by the local cook. She booked our flight, hotel and car rental so the transition was all very easy. We love renting a car in Vegas because the nice views are not that far of a drive. We explored Lake Mead (which cannot be done in a day or a few days for that matter), we saw the 7 Magic Mountains, we took a hike to the Hoover Dam and actually came across a pack of Rams! Considering we traveled during Covid-19 everything went smoothly and we truly enjoyed every minute of our trip! We are already looking forward to planning the next one. Thank you Randy!"
"It is my pleasure to share with the world what an amazing Travel Agent you are, I am grateful to have met you that morning during one of my first Prime Time meetings. Since then you helped us with two amazing cruises, one for Hector & I on the incredible Allure of the Seas, and the other for my staff on the Navigator of the seas. You also helped us book the most unforgettable European Trip, our Trafalgar Tour of ITALY. We were working on our 2020 trip to Greece when COVID came along, but you know it will remain in the back burner only temporarily, as you promised me you will get us there soon enough! I trust you with all of our vacationing whether short or long, nobody has ever taken the time to make every detail matter, nobody makes traveling as smooth a ride as you with all of your expertise. I will always continue to brag about you and your exceptional customer service to everyone I come across, whether it be within Prime Time or not. I appreciate all you have done and look forward to many more years of traveling around the world with not a worry thanks to you, and all of your dedication in making our dreams come true."
I just want to say a huge thanks to Randy our travel agent! She is amazing! She sent everyone in our group t-shirts and I just received this great card. If you are in need of a travel agent she’s top notch!
Dear Randy, We can’t thank you enough for all of the memories that we’ve made during all the vacations that you’ve planned for us. We know when we plan something with you everything is perfect and we never have any issues. You always try your hardest and look for the best things to do and we are so happy to have your help. We recommended you to all our family, friends and our customers. They always come back and thank us for referring you. We are so happy to continue planning many more vacations with you. Thank you so much my special friend. Thank you for your beautiful post cards. We love them.
I did not know Randy Stern when I reached out to her frantic that I would not find a hotel in Kyoto that met my family’s needs and expectations. She met and far exceeded our expectations with a hotel close to the train station, restaurants, shops, the Geisha District, with a restaurant that was free and open from early till late to feed a hungry son ( a mother herself, she knows how to make everyone happy) and then surprised us with a performance by a geisha! Randy acted like we were her own family always responding immediately to questions and researching to make other excellent recommendations. My husband and I highly recommend Randy for any trip be it by plane, car or cruise ship. She takes her job personally and does the work needed and more!
Randy has booked several cruises for my family and she is wonderful to work with. She takes all of the stress out of planning your vacation. All we needed to do is tell her where and when we wanted to travel. She then gave us several cabin options and did everything that was required to book the our wonderful cruise. Everything was so easy and seamless. All we had to do is pay for our trip and have a great time! I highly recommend Randy and Stern Travel for all of your vacation needs!